999bt Privacy Policy

Who Operates 999bt

999bt (999bt.today) is an online casino and sports-betting platform serving Bangladesh players. When you create an account, make a deposit, or simply browse the site, 999bt acts as the data controller responsible for the personal information you provide or that we collect automatically.

This Privacy Policy explains which data we handle, why we handle it, who else may see it, and what rights you can exercise. Reading it in full before you register is a good idea. If anything is unclear, our 24/7 live-chat support can answer questions in plain language.

Data We Record About You

We only collect information that is necessary to run a safe, compliant betting service. The table below lists each category, typical examples, and the reason we need it.

We do not buy personal data from third-party data brokers, and we do not collect sensitive health or biometric data beyond what KYC documents contain as standard.

How 999bt Uses Your Information

Every use of your data maps to a concrete purpose. We do not use your information for unrelated commercial profiling.

Running your account

• Opening and maintaining your 999bt player account.
• Processing deposits from bKash, Nagad, Rocket, and Upay (typically within 1 minute).
• Paying out withdrawals to your registered mobile wallet (typically within 3 minutes after KYC clearance).
• Applying bonuses, cashback, and VIP-tier rewards accurately.

Keeping the platform safe

• Verifying that every player is at least 18 years old before allowing real-money play.
• Detecting and preventing fraud, money laundering, and account sharing.
• Responding to law-enforcement requests where legally required.

Service and communication

• Sending transaction confirmations and security alerts via SMS or email.
• Notifying you of bonus offers and promotions — only if you opted in during registration.
• Providing 24/7 live-chat support and resolving disputes using your session and bet history.

You can withdraw consent for marketing messages at any time by contacting live chat. Withdrawing marketing consent does not affect your ability to use 999bt or claim bonuses you are already entitled to.

Cookies and Similar Technologies

999bt uses a small set of cookies to keep the platform working properly. We do not load advertising networks or social-media trackers on our pages.

You can clear cookies at any time through your browser or the 999bt app settings. Clearing strictly necessary cookies will log you out of your session.

When We Share Your Data

999bt does not sell your personal data. We share it only in the specific situations listed below, and always under written agreements that require the recipient to protect your information.

• Payment processors: bKash, Nagad, Rocket, and Upay receive the minimum information needed to complete your transaction — typically your registered phone number and amount.
• Game providers: Evolution, Habanero, Red Tiger, FA Chai, and PG Soft receive a session token to launch games. They do not receive your full name or financial details.
• KYC verification services: Your identity documents are passed to a licensed verification partner to confirm your NID, passport, or driving licence. Documents are deleted from our systems within 24 hours of a decision.
• Legal and regulatory authorities: We disclose information when required by applicable law, court order, or to prevent serious fraud. We will tell you when legally permitted to do so.
• Business transfers: If 999bt is acquired or merges with another entity, your data may transfer to the successor under the same privacy protections.

How Long We Store Your Data

We keep your data only as long as necessary for the purpose it was collected, or as required by applicable regulations.

• Active account: Account details and bet history are retained for the life of your account plus a minimum 5-year period for financial audit purposes.
• KYC documents: Retained for 5 years after your account is closed, in line with standard anti-money-laundering requirements.
• Live-chat transcripts: Kept for 12 months, then deleted or anonymised.
• Marketing opt-in records: Stored until you withdraw consent, plus 2 years as proof of consent.
• Closed accounts: When you close your 999bt account, active gameplay data is anonymised within 90 days. Financial records follow the 5-year schedule above.

Your Rights Over Your Data

As a 999bt player you can exercise the following rights at any time by contacting us through live chat:

• Access: Request a copy of all personal data we hold about you.
• Correction: Ask us to fix inaccurate account details (name, phone number, address).
• Deletion: Request erasure of data we no longer need. Note that financial records tied to real-money transactions cannot be deleted ahead of the 5-year schedule.
• Restriction: Ask us to pause processing while you contest the accuracy of data we hold.
• Portability: Receive your account data in a machine-readable format (CSV or JSON) on request.
• Objection: Object to processing based on our legitimate interests — for example, opt out of analytical tracking.

We aim to respond to all data requests within 30 days. Complex requests may take up to 60 days; we will notify you if that is the case.

How We Keep Your Data Secure

We use industry-standard technical and organisational measures to protect the information stored on 999bt systems.

• All data transmitted between your device and 999bt.today is encrypted over TLS (HTTPS).
• Passwords are hashed using bcrypt with a unique salt per account — we cannot see your password in plain text.
• Financial transactions are processed via encrypted connections with our payment partners; your full wallet PIN is never stored on our servers.
• Access to player data inside 999bt is limited to staff with a verified business need and is logged for audit.
• We run regular internal security reviews and respond to reported vulnerabilities within 72 hours.

Players Under 18

999bt is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. Age is verified during the KYC process before the first withdrawal is released. If we discover that an account was opened by someone under 18, we will close the account immediately and delete the associated data, with the exception of records required for financial reporting.

If you believe a minor has registered on 999bt, please report it via live chat so we can act without delay.

Updates to This Policy

We may update this Privacy Policy when our practices change or when regulations require it. When we make a material change — for example, adding a new data category or a new third-party partner — we will notify you by email or by an in-platform notice at least 14 days before the change takes effect.

Continuing to use 999bt after a notified change comes into effect means you accept the updated policy. If you disagree, you can close your account before the effective date.

Reach Our Privacy Team

For any questions about this policy, to exercise your data rights, or to report a suspected data breach, please use our 24/7 live chat available on every page of 999bt.today. Live chat is the fastest way to get a response — our support team is online around the clock.

For formal written requests (access, deletion, portability), use the live-chat data-request form. We will confirm receipt within one business day and issue a full response within 30 days.